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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Haynes

January 1, 2025

5  out of  5
rating by Judy Haynes
"Agent was friendly and explained thing."
We responded:
"Thank you, Judy, for your feedback! I'm glad you found the explanation helpful and appreciated the friendly service. "
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Annalise Griffin

December 20, 2024

5  out of  5
rating by Annalise Griffin
"Trisha is a wonderful agent and her team is very kind and easy to work with! I absolutely recommend getting your insurance through her!"
We responded:
"Thank you, Annalise, for your fantastic feedback! I'm glad to know that you find our team kind and easy to work with. Your recommendation means a lot to us. If you ever have any questions or need assistance, feel free to reach out!"
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Carl De Marzo

December 19, 2024

5  out of  5
rating by Carl De Marzo
"I am very loyal to companies that I use for insurance protection and have had Allstate for over 10 years. Jackson Wellborn from a St. Farm office has called me for about 2 years on a 6 month basis for trying to bait me to switch carriers. Up to this point, we had brief conversations as i had no intention of switching as I was basically OK with the carrier i had. Then came an over 150% increase in my homeowners policy tabbed as " a general rate increase". I had no claims at all and paid my premiums without fail!! I understand that rates increase as a normal business practice, but not to that amount!! So I called Jackson up and gave him an opportunity to win my business, including automobile policies and umbrella policy. After a few back and forths, Jackson came through with the same policies for a total of money saved on the total package. He is well versed in coverages, definitely reachable and worked hard to win my business. He is an asset to the Trisha Schwartz Agency in Holly Springs, NC. Hopefully I will be with them as a loyal client for years to come!!"
We responded:
"Thank you, Carl, for sharing your experience! We're happy to have you with us and appreciate your loyalty. It's great to hear that Jackson was able to assist you effectively and provide the coverage you needed while saving you money. His dedication and expertise truly make a difference, and we're glad to have him on our team. If you have any questions or need further assistance, please feel free to reach out. We're here to help!"
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Andy Drapkin

December 18, 2024

5  out of  5
rating by Andy Drapkin
"Always good service. Everyone in office very friendly!"
We responded:
"Thank you, Andy! I'm happy to know you consistently receive good service from our team. We appreciate your kind words about our friendly office atmosphere. If you ever need assistance or have questions, feel free to reach out!"
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Jessa Kellington

December 5, 2024

5  out of  5
rating by Jessa Kellington
"I recently reached out to this agency for a few insurance quotes, and I was promptly responded to via email and phone call. Kylie Fontaine assisted me, and she was a pleasure to work with! She was very kind and patient as I asked questions, and she was able to help implement new auto and home insurance policies for us very quickly and efficiently. I would highly recommend working with Kylie and the Tricia Schwartz Agency at State Farm."
We responded:
"Jessa, thank you for your wonderful review! I'm so glad to hear that Kylie was able to assist you promptly and efficiently with your insurance needs. It's great to know she provided such kind and patient service. We truly appreciate your recommendation and look forward to being here for any future needs you may have!"
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Katie

December 5, 2024

5  out of  5
rating by Katie
"Jackson was a pleasure to work with. And he's incredibly responsive - emailing and following up via phone in a timely fashion. I would highly recommend working with him!"
We responded:
"Katie, your positive feedback for Sandy means a lot to us! We're delighted to have earned your trust and loyalty through our commitment to excellence. Thank you for letting us be your good neighbor! - Trisha Schwartz - State Farm Insurance Agent"
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cleo Consultant Services

December 4, 2024

4  out of  5
rating by cleo Consultant Services
"Trisha and her staff are extremely helpful and make themselves available. Always willing to find not only the best but also the most cost-effective insurance options."
We responded:
"Thank you for your kind words! I'm glad to hear that you found our team helpful and accessible. We always strive to offer the best and most cost-effective insurance options. Your feedback is truly appreciated, and we look forward to continuing to assist you with any other insurance needs. If you have any questions or need further assistance, please don't hesitate to reach out!"
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Kyle Turpin

November 20, 2024

5  out of  5
rating by Kyle Turpin
"Recently moved to Holly Springs and Sandy was incredibly knowledgeable and helpful and a very easy transition from our previous State Farm agent from out of state. Would highly recommend!"
We responded:
"Kyle, thank you for sharing your experience! I'm glad Sandy could make your transition to Holly Springs smooth and easy. We appreciate your recommendation and are here for any future needs you may have. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Irene Kesselman

November 18, 2024

5  out of  5
rating by Irene Kesselman
"I worked with this SF office for almost 10 years..Always so responsive and a pleasure to deal with.."
We responded:
"Irene, thank you so much for your kind words and for being with us for almost a decade! We're happy to know that our responsiveness and service have made your experience enjoyable. If you ever need anything, we're here to help. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Bonnie McDonough

October 15, 2024

5  out of  5
rating by Bonnie McDonough
"I moved from Florida to North Carolina and Jackson assisted me through the entire transfer process! Including getting me the documents I needed to transfer title and get plates while I was standing in the DMV line to do so! He had all the required documents in my email by the time I got to the counter and I was only #8 in line! He is amazing and it has been the best State Farm experience in my long history with this company! Many thanks Jackson!"
We responded:
"Bonnie, thank you for sharing your experience! I'm glad Jackson could assist you so efficiently during your move from Florida to North Carolina. It's wonderful to know he had all the necessary documents ready for you at the DMV. We appreciate your long-standing relationship with State Farm and are grateful for your kind words about our service. If you need any further assistance, our office is always here to help. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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GraceMarie Elliott

October 4, 2024

5  out of  5
rating by GraceMarie Elliott
"Kylie was so helpful with home and auto insurance. While my prices dod not decrease from my old insurance, the insurance is all around better and I feel safer! I really enjoyed working with Kylie"
We responded:
"GraceMarie, thank you for your wonderful review! I'm glad Kylie could assist you with your home and auto insurance needs. It's great to know you feel safer and more satisfied with your coverage. We truly appreciate your trust in our team and look forward to helping you with any future needs. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Cassandra Pickett

October 4, 2024

5  out of  5
rating by Cassandra Pickett
"Trisha was not only fast and friendly. She got my business the best quote of all my options! Definitely recommend."
We responded:
"Cassandra, thank you so much for your wonderful review! I'm glad I could provide a fast and friendly service while securing the best quote for your business. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Zachary Fontaine

September 27, 2024

5  out of  5
rating by Zachary Fontaine
"I highly recommend Kylie Fontaine at State Farm Insurance! She has been incredibly responsive and knowledgeable about all of her products. Kylie provided excellent advice regarding my life insurance policy and even assisted me with my auto policy from another agent. She is both friendly and personable, making the entire process easy and stress-free. I’m excited to continue working with her in the future!"
We responded:
"Zachary, thank you for your wonderful review! I'm glad to hear that Kylie has been responsive and knowledgeable in assisting you with your life insurance and auto policy needs. It's fantastic that she made the process easy and stress-free for you. We appreciate your trust and look forward to continuing to support you in the future! - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Brandi Collins

September 26, 2024

5  out of  5
rating by Brandi Collins
"Ms. Kylie Fontaine went above and beyond for Us! We couldn't be more happy with how she worked with Us & for Us!"
We responded:
"Brandi, thank you for your wonderful review! I'm so happy to hear that Kylie went above and beyond for you. We truly appreciate your kind words and are grateful to have her as part of our team. If you need any further assistance, please don't hesitate to reach out. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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jim gibson

September 26, 2024

5  out of  5
rating by jim gibson
"Reasonable pricing and great service. Easy to get assistance with any questions. Highly recommend Trisha and all the staff at State Farm."
We responded:
"Jim, thank you for your wonderful review! I'm glad you found our pricing reasonable and our service excellent. It's great to know that our team could assist you with your questions easily. Your recommendation means a lot to us. If you need any further assistance, we're here to help! - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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christine sales

September 23, 2024

5  out of  5
rating by christine sales
"Wonderful customer service! Timely and professional!"
We responded:
"Christine, thank you for your wonderful review! I'm happy you found our customer service timely and professional. Your satisfaction is very important to us. If you need any further assistance, feel free to reach out anytime. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Tia Hogan

September 20, 2024

5  out of  5
rating by Tia Hogan
"I have been with State Farm for years and their customer service is excellent. They really show their customers a true definition of service… Trisha and Mark and the others are also great and kind."
We responded:
"Tia, thank you so much for your wonderful review! I'm glad to hear that you've had such a positive experience with our team over the years. Mark and the rest of our staff truly appreciate your kind words. We're always here to provide excellent service and support for all your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Samantha Faucette-Bryson

September 20, 2024

5  out of  5
rating by Samantha Faucette-Bryson
"Great Customer Service!!!"
We responded:
"Samantha, thank you for the five-star rating! We appreciate your trust in us to take care of your insurance policies."
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Capt JC

September 19, 2024

5  out of  5
rating by Capt JC
"As always Mark is professional, prompt and a pleasure to work with."
We responded:
"We're grateful for your positive feedback. If you need any further assistance, our office is always here to help! - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Craig Shapiro

September 19, 2024

5  out of  5
rating by Craig Shapiro
"Mark Carlin at Trisha Schwartz's office has been great each time I've called him. When I request a document or information, he gets back to me very quickly and I don't need to explain anything a second time, which is nice. It always appears that he takes what I need seriously and treats it like it's his own request. I appreciate him at this office very much. Thank you, Mark!"
We responded:
"Craig, thank you for sharing your positive experience with Mark! I'm glad to hear that he has been responsive and attentive to your needs. It's wonderful to know that he treats your requests with such care and efficiency. We appreciate your kind words and look forward to continuing to assist you with any future needs. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Michelle (Michelle)

September 18, 2024

5  out of  5
rating by Michelle (Michelle)
"Amazing staff!"
We responded:
"Michelle, thank you for your wonderful review! I'm happy to hear that you found our staff amazing. We strive to provide the best service possible and your feedback means a lot to us. If you ever need anything else, don't hesitate to reach out. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Brittney Roberts

September 17, 2024

5  out of  5
rating by Brittney Roberts
"I highly recommend the Holly Springs State Farm to anyone looking for reliable and trustworthy insurance, the customer service at State Farm is outstanding. When I reached out for a quote, I was greeted by a friendly representative who took the time to understand my specific needs. They actively listened, answered all my questions, and helped me navigate the various policy options available. This level of personalization made me feel valued as a customer! They definitely helped guide me in the correct direction!"
We responded:
"Brittney, thank you so much for your wonderful review! I'm glad to hear that our team provided you with outstanding customer service and took the time to understand your specific needs. Personalizing our approach to each customer is something we truly value, and it's great to know it made you feel valued. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Declan Anderson

August 28, 2024

5  out of  5
rating by Declan Anderson
"👍👍👍"
We responded:
"Thank you, Declan, for your positive feedback! We are glad you are satisfied with our service. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Mike D

August 21, 2024

5  out of  5
rating by Mike D
"Have been working with Sandy and she goes above and beyond to help!"
We responded:
"Mike, thank you for your positive feedback. I'm glad to hear that Sandy has been able to assist you effectively. We appreciate your trust in our office and are here for any future needs or questions. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"
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Sean Allen

August 16, 2024

5  out of  5
rating by Sean Allen
"Kylie is really good at what she does and getting things resolved quickly. She managed to save me a significant amount of money vs what I was previously paying and for more coverage. Highly recommend Kylie and Trisha"
We responded:
"Hey Sean, Thanks for the awesome review! I'm glad to hear Kylie was able to help you save money and get better coverage. We appreciate your recommendation and are always here if you need anything else. - Trisha Schwartz - State Farm Insurance Agent, Holly Springs, NC"